ADM 2336 Lecture Notes - Lecture 5: Job Satisfaction, Extraversion And Introversion, Neuroticism
16 Jun 2018
School
Department
Course
Professor
Personality, Cultural Values, and Ability
How can we describe what employees are like?
The big five
Conscientiousness
Dependable, organized, reliable, ambitious, hardworking,
persevering
□
NOT - careless, sloppy, inefficient, negligent, lazy,
irresponsible
□
§
Agreeableness
Kind, cooperative, sympathetic, helpful, courteous, warm
□
NOT - critical, antagonistic, callous, selfish, rude, cold
□
§
Neuroticism
Nervous, moody, emotional, insecure, jealous, unstable
□
NOT - calm, steady, relaxed, at ease, secure, contented
□
§
Openness to experience
Curious, imaginative, creative, complex, refined, sophisticated
□
NOT - uninquisitive, conventional, conforming, simple,
unartistic, traditional
□
§
Extraversion
Talkative, sociable, passionate, assertive, bold, dominant
□
NOT - quiet, shy, inhibited, bashful, reserved, submissive
□
§
Personality
○
•
Culture taxonomies
Hofstede dimensions
§
Project GLOBE dimensions
§
Cultural values
○
•
Value-Percept Theory
Value-percept theory argues that job satisfaction depends on whether you
perceive that your job supplies the things that you value
•
People evaluate job satisfaction according to specific “facets” of the job.
•
Personality
The structures and propensities inside a person that explain their characteristics
patterns of thought, emotion, and behaviour
•
Personality creates people's social reputation and captures what people are like •
Personality traits are a function of both your genes and your environment •
While we could come up with thousand of adjectives, most of hen would cluster
around five general dimensions
•
Other Personality Traits
Locus of control
Belief about what causes experiences in life
○
People higher on neuroticism more likely to be "externals" than
"internals"
High External Control
Behaviour determined by
Fate
®
Luck
®
Powerful people
®
□
§
High Internal Control
Behaviour determined by
Self-initiative
®
Personal actions
®
Free will
®
□
§
○
•
Self-monitoring
People observe and regulate how they appear and behave in social
settings
○
•
How can we describe what employees can do?
Overall ability
Cognitive ability
General intelligence□
Involves ability to reason, plan, solve problems, comprehend
complex ideas, and learn from experience
□
Capabilities related to the acquisition and application of knowledge
in problem solving
Verbal □
Quantitative □
Reasoning
Set of abilities associated with sensing and solving
problems
®
□
Spatial
Visual and mental representation and manipulation of
objects in space
®
□
Perceptual
Capacity to perceive, understand, and recall patterns of
information
®
□
§
○
Emotional ability
Self-awareness
§
Other awareness
§
Emotion regulation
§
Use of emotions
§
○
Physical ability
Strength
§
Stamina
§
Flexibility and coordination
§
Psychomotor
§
Sensory
§
○
•
Ability
The relatively stable capabilities people have to perform a particular
range of different but related activities
○
In contrast to skills, which are more trainable and improvable
○
As with personality, about half of the variation in ability levels is due to
genetics
○
•
Class 5 -Jan. 15th
Thursday, January 25, 2018
14:33
Document Summary
Not - calm, steady, relaxed, at ease, secure, contented. Not - uninquisitive, conventional, conforming, simple, unartistic, traditional. Not - quiet, shy, inhibited, bashful, reserved, submissive. Value-percept theory argues that job satisfaction depends on whether you perceive that your job supplies the things that you value. People evaluate job satisfaction according to specific facets of the job. The structures and propensities inside a person that explain their characteristics patterns of thought, emotion, and behaviour. Personality creates people"s social reputation and captures what people are like. Personality traits are a function of both your genes and your environment. While we could come up with thousand of adjectives, most of hen would cluster around five general dimensions. People higher on neuroticism more likely to be externals than. People observe and regulate how they appear and behave in social settings. Involves ability to reason, plan, solve problems, comprehend complex ideas, and learn from experience.
