Feedback: information about the effectiveness of one"s performance. Increase the core job characteristics increases the critical psychological states y y y be aware of the moderators: not everyone has the same need to grow in their work. Motivational potential score y the motivational potential score (mps) of a job is calculated using the following formula: y. Skill variety + task identity + task significance * autonomy * job feedback. Job diagnostic survey (jds) measures the core characteristics of jobs y. Individuals report the amount of the various core job characteristics contained in their jobs: an overall measure of the motivating potential of a job can be calculated from scores on the core job characteristics. Job enrichment y design of jobs to enhance: Intrinsic motivation: quality of work life, and job involvement. Increasing direct feedback: if you get feedback, you feel like your job is actually doing something.