ADM 2337 Lecture Notes - Lecture 1: Canadian Human Rights Act, Nominal Group Technique, Canada Labour Code

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Human resources management: the process of managing human capital to achieve an organization"s objectives. Hr managers perform these functions in 4 ways 1)advice and counsel 2) services 3)policy maker 4) employee advocacy. 1. responding strategically to changes in the marketplace (ex: six sigma, reengineering, downsizing, outsourcing) Companies need to be effective at managing proactive and reactive change (change management: competing, recruiting, and staffing globally effects on hrm: language barrier. 3. corporate social responsibility and sustainability goals: advancing hrm with technology. Advanced technology from touch labour to knowledge workers. Effect on hr: hris (payroll functions etc ex: oracle: containing costs while retaining top talent and maximizing productivity. Productivity enhancements: responding to demographic and workforce diversity challenges. Gender ex: stats canada, census replaced by national household survey: adapting to educational and cultural shifts affecting the workforce. More diversity in cultural values - needs to be reflected in policies. Michael porter: the unique competitive advantage or position a company has.