ADM 2372 Lecture Notes - Workflow Management System, Content Management System, Digital Asset Management
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15 Apr 2012
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Chapter 8 – Helping Organizations Access, Share and Use Information
• Turning Information Into Knowledge
Collaboration
Collaboration Systems
• Case Study
Dreamworks’ Animation Collaboration
Turning Information into Knowledge
Teams, Partnerships and Alliances
• Organizations create and use teams, partnerships, and alliances to:
o Undertake new initiatives
o Address both minor and major problems
o Capitalize on significant opportunities
• These can be created both internally with employees and externally with
other organizations
Collaboration
Collaboration
• Collaboration system: An IT-based set of tools that supports the work of
teams by facilitating the sharing and flow of information
• Collaboration solves specific business tasks such as telecommuting, online
meetings, deploying applications, and remote project and sales management
• Collaboration system – supports the work of teams by facilitating the
sharing and flow of information
Content Management System
• Content management system (CMS) – provides tools to manage the
creation, storage, editing, and publication of information in a collaborative
environment
• CMS marketplace includes:
Document management system (DMS)
Digital asset management system (DAM)
Web content management system (WCM)
Workflow Management Systems
• Work activities can be performed in series or in parallel and involve people
and automated computer systems
• Workflow – defines all the steps or business rules, from beginning to end,
required for a business process