ADM 2372 Lecture Notes - Workflow Management System, Content Management System, Digital Asset Management

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15 Apr 2012
Chapter 8 Helping Organizations Access, Share and Use Information
Turning Information Into Knowledge
Collaboration Systems
Case Study
Dreamworks’ Animation Collaboration
Turning Information into Knowledge
Teams, Partnerships and Alliances
Organizations create and use teams, partnerships, and alliances to:
o Undertake new initiatives
o Address both minor and major problems
o Capitalize on significant opportunities
These can be created both internally with employees and externally with
other organizations
Collaboration system: An IT-based set of tools that supports the work of
teams by facilitating the sharing and flow of information
Collaboration solves specific business tasks such as telecommuting, online
meetings, deploying applications, and remote project and sales management
Collaboration system supports the work of teams by facilitating the
sharing and flow of information
Content Management System
Content management system (CMS) provides tools to manage the
creation, storage, editing, and publication of information in a collaborative
CMS marketplace includes:
Document management system (DMS)
Digital asset management system (DAM)
Web content management system (WCM)
Workflow Management Systems
Work activities can be performed in series or in parallel and involve people
and automated computer systems
Workflow defines all the steps or business rules, from beginning to end,
required for a business process
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