ADM 3318 Lecture Notes - Lecture 10: Global Value Chain, Total Quality Management, Materials Management
4 Oct 2016
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Document Summary
Global value chain in international business*- important understand the concepts and notions from class slides, read the book. Materials management: activity that controls the transmission of physical materials through the value chain. Logistics: procurement and physical transmission of material through the supply chain from suppliers to customers4. Total quality management (tqm): management philosophy looking to improve the quality of a company"s products and services. Iso9000: certification process that requires certain quality standards that must be met. Production and materials management functions of an int"l firm have important objectives: lower costs: by dispersing production activities to various locations where each activity can be performed most efficiently. Lower costs = more competitive: increased product quality: by eliminating defective products from both the supply chain and the manufacturing process. Good quality (uranium): high quality productivity and competitiveness easier than using poor quality. Primary activities: r and d, production, marketing and sales, service. Support activities: company infrastructure, human resources, information systems, materials management.
