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ADM1300X- Lecture 2.docx

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Matthew Archibald

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May12th2014Lecture2Review format of Case Blackcherry Enterprise Sample Case Chapter 7Managers and ManagingXMedium sized company1 line emails instructions are too vagueFast growing brick manufacturing companyInterlockAcross North America 9 US 2 Canada with 11 manufacturing plantsDirector of Operations CD Pitt has 45 of travel a week while sending out instructionsCausing issues as employees arent getting the instructions necessary200 million dollars of revenueAn expanding company usually but now always profitable eg BlackberryCritical assumptionsMedium sized enterprise50 employees or moreProfitable companyPitt knows how to use technologyProblem statementsSatellite problemsCustomers receiving unwanted merchandiseSales opportunities are being lostCompany costs are escalatingIrritated personnelMiscommunication between employees and employer in this case Director of OperationsSecondary problem
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