ADM 2336 Lecture Notes - Lecture 7: Procedural Justice, Equity Theory, Distributive Justice
Document Summary
Justice: the perceived fairness of an authority"s decision making. Trust: the willingness to be vulnerable to a trustee based on positive expectations about the authority"s actions and intentions. Justice- 4 types: distributive justice: reflects the perceived fairness of decision making outcomes. Equity is the norm in most businesses. Ex) outcomes such as promotions and raises. Equity theory exists when: my outcomes/ my inputs= other"s outcomes/ other"s inputs making processes: procedural justice: reflects the perceived fairness of decision- Fostered when authorities adhere to rules of fair process: Voice: give employees a chance to express their views. Correctability: employees have a chance to request an appeal when they feel that procedure was ineffective. Consistency, bias suppression, representatives and accuracy rules help ensure that procedures are neutral and objective, as opposed to biased and discriminatory. Example) consistency in job highring processes to avoid bias. Distributive justice and procedural justice combine to influence employee reactions.