ADM 2337 Lecture Notes - Lecture 12: Employee Engagement, Performance Appraisal, Interactional Justice
14 Jul 2014
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Document Summary
Chapter 15: fair treatment: the foundation of effective employee relations. Strategic importance of effective employee relations: for competitive advantage, employees must be motivated and engaged in pursuing organizational goals, ensure employees are treated ethically, fairly and legally, fairness terminology, distributive justice satisfied with the outcomes. Judging the outcome of a decision as fair. For example an employee is satisfied with their raise and believes that it is fair. The satisfaction with a raise can vary depending on the procedural and interaction justice that an employee perceives. The second one would be considered fairer by a person in that situation, because they have been aware and have had time to consider potential outcomes whereas in the first situation it is a surprise to all employees. It would be considered more fair both procedurally and in the case of interactional justice: procedural justice fairness of the procedure that is used to get to the outcome.
