ADM 2372 Lecture Notes - Lecture 2: Customer Satisfaction, Business Process Management, Scale-Invariant Feature Transform
20 Jan 2018
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Managerial decision-making challenges: managers need to analyze large amounts of information: Innovations in communication and globalization have resulted in a dramatic increase in the variables and dimensions people need to consider when making a decision, solving a problem, or appraising an opportunity: managers must make a decision quickly: Time is of the essence and people simply do not have time to sift through all the information manually: ma(cid:374)age(cid:396)s (cid:373)ust apply sophisticated a(cid:374)alysis tech(cid:374)i(cid:395)ues, such as po(cid:396)te(cid:396)"s st(cid:396)ategies or forecasting, to make strategic decisions: Due to the intensely competitive global business environment, companies must offer far more than just a great product to succeed. Decision-making and problem-solving occur at each level in an organization. Operational decision-making: operational decision making, employees develop, control and maintain core business activities required o run the day-to-day operations, structured decisions, situations where established processes offer potential solutions.
