ADM 3333 Lecture Notes - Lecture 6: Absenteeism, Presenteeism, Workplace Deviance

• School: University of Ottawa
• Department: Administration
• Course: ADM 3333
• Professor: John Palmer

Document Summary

Job performance domain: the set of job performance dimensions (i. e. behaviours) that is relevant to the goals of the organization, or the unit, in which a person works. Sets of related behaviours that are derived from an organization"s goals and linked to successful job performance. A multidimensional model of job performance: job-specific task proficiency, non-job specific task proficiency, written and oral communication task proficiency, demonstrating effort, maintaining personal discipline, facilitating peer and team performance, supervision/leadership, management/administration. Absence: not showing up for scheduled work. Presenteeism: a measure of lost productivity that occurs when employees show up for work but are not fully engaged in their jobs. Workplace deviance: the voluntary violation of significant organizational norms in a way that threatens the well-being of the organization, coworkers, or both. Production deviance: primarily passive acts of an employee directed against the organization. Psychological withdrawal: where employees withhold effort and do not perform to their fullest capabilities.