CMN 2148 Lecture Notes - Lecture 6: Identity Crisis
8 Oct 2017
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Adaptability, not efficiency, must become our central competency . Shift to functional intelligence and interaction emotional intelligence. In iraq they felt maxed and were being beaten. Communication had to be altered, it was too top heavy. Military prided themselves on their chain of command, standardization, efficiency centric operations but these created a blind spot in operations. Pre-mortem: figure out why something will die, as and act"s as a skeptical devil"s advocate. Issues arise when too much group think occurs and no one questions how the plan could fail or go wrong. Limfac (limiting factor): things that are holding you back. Create systems that roll with punches or event benefit from them. Emergent intelligence that can thrive in the absence of a plan. 7500 people for 90 minute conference call (wider spread of information, faster informing) Give people a picture of the problem. A gardener grows nothing; only plants grow things.
