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Lecture 4

CMN 3103 Lecture Notes - Lecture 4: Phoneme, Caller Id, Structured Interview


Department
Communication
Course Code
CMN 3103
Professor
Peruvemba Jaya
Lecture
4

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Lecture 4
A Dramaturgical Look at Interviewing
In a way we are in charge of the project
Even though we have to be aware that not to interfere in the process
TYPES OF INTERVIEWS
!Standardized interviews
o!Formally structured
!Semi-standardized interviews
o!Guided or focused
!Unstandardized
o!Informal or nondirective
STYLES OF QUESTIONS
!Essential questions
o!Exclusively concern the central focus of the study
!Extra questions
o!Check reliability, as a way of cross checking information
collected through the essential questions.
!Throw-away questions
o!Develop rapport, set pace or change the focus
!Probing questions
o!Draw more complete stories
o!Follow up questions
o!People love to talk
o!Be gentle in the way you ask follow questions and the way
you direct the interview back
o!Without appearing to be cutting them off
o!Probing means the way you ask the questions
o!The idea of probing is digging deeper
o!Extra questions mean cross checking some info that has been
talked about before
QUESTIONS TO AVOID
!Affectively worded questions
o!Produce a negative emotional response
o!Questions that have to deal with emotional issues should be
carefully worded
!Double Barreled Questions
o!asks for response to two issues in a single question
o!don’t ask multiple things at once
!Complex Questions
o!Long or involved questions
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