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Lecture 9

CMN2148 Lecture 9: CMN2148 Chapter 7 Notes

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University of Ottawa
Mary Hawkins

Chapter 7: Leadership and Management Communication Leadership: process for guiding individuals, groups, and entire organizations in establishing goals and sustaining action to support goals Management: responsibility, specifically assigned by the organization, to direct and evaluate the work of others TraitApproach: theory of leadership that assumed that leaders possessed innate traits that made them effective; commonly referred to as the “great man” theory StyleApproach: theories which attempt to identify a range of general approaches leaders use to achieve goals. The approaches are thought to be based on the leader’s assumptions about what motivates people to accomplish goals Autocratic: style of leader or manager who makes decisions with little influence from others Democratic: style of leader or manager who involves followers in decision making Laissez-Faire: style of leader or manager who behaves as a non leader. Individuals and groups are expected to make their own decisions based on a “hands off” approach from the leader Impoverished Management: leadership style characterized by a low concern for interpersonal relationships and task accomplishment Middle of the Road Management: style of leader who balances task and people concerns; commonly referred to as compromise management or leadership Country Club Management: style of leader or manager who emphasizes interpersonal relationships at the expense of goal achievement Task Management: style of leader or manager who is concerned with goals or task achievement while exhibiting little concern for personal relationships; commonly referred to as autocratic leadership Team Leadership: team leadership or management is the theoretical ideal. Team leaders exhibit high concern for both task and interpersonal relationships by emphasizing goal accomplishment while supporting people SituationalApproaches: leadership theories that explore how leaders interact with followers and the requirements of a particular environment TransformationalApproaches: leadership theories that explore how leaders motivate followers by personal example, through appeals to higher level needs, and by the establishment of vision Empowerment: process of giving employees the maximum amount of power to do a job as they see fit; includes both responsibility and accountability for work performed Dispersed Leadership: leadership responsibilities broadly distributed throughout the organization Super Leadership: the art of leading others to lead themselves • create super followers, who become skilled self leaders • fundamentals: • establishing a vision • defining goals for leader and followers • reinforcing individuals for good performance using constructive contingent reprimands • • managing and facilitating change • enhancing the self efficacy of followers • using models to teach desired and appropriate behaviours DiscursiveApproaches: examine le
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