CMN2901 Lecture Notes - Lecture 7: Organizational Conflict, Conflict Resolution, Group Cohesiveness
1 Apr 2016
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Document Summary
Chapter 9 (for this chapter you should read the book because there will be many questions on the final exam) Conflict is usually seen as a simple state of opposition between two parties. Conflict context means the organizational context (setting) Modes of conflict there are three modes: seuda conflicts are not real conflicts, simple conflicts are real conflicts. Types of conflicts: task conflicts (a conflict related to the nature of the task, processed conflicts, interpersonal conflicts are related to the relationships people have. Personality if you are a type a person working with a type b, differences, disagreements whereby you just disagree with others because of your differences, unrealistic expectations can also cause conflict. Stereotypes can cause conflict because they are generalizations about something or a specific topic, prejudices too can cause conflict because they are negative opinions. Intergroup biases and group norms where people tend to have certain biases when it comes to some situations.
