CRM 2305 Lecture Notes - Lecture 8: Accounts Receivable, Labour Law
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Document Summary
Brings us to our next topic: disputes. Where do we see disputes: delinquent customers customers who do not pay. Credit scores must show when debt is paid. Limitation time to collect accounts receivable from a client is 2 years in. Ontario: motor vehicles car accidents, disgruntled customers. You cannot drink and drive a vehicle if you are not older than 21: labour relations. Employment law: relationship with business activities. Law is not punishment, law is rehab. Negotiation: #1 negotiation involves an actual intention that is deliberant, #2 has to be a result outcome, #3 has to be mutually agreement. Desire to process negotiation with good intentions. Making an effort: #2 value we put in dispute. How do you expect to resolve it: #3 importance of the dispute and impact of the consequence, #4 effectiveness how good are you at making a deal.
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