HSS 2104 Lecture Notes - Lecture 11: Organizational Commitment, Job Satisfaction, Organizational Culture

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 2104
• Professor: Tracey O' Sullivan

Document Summary

Burnout: state of vital exhaustion under the category of problems related to life management difficulty. Feeling like (cid:862)i do(cid:374)"t (cid:272)a(cid:396)e(cid:863) -ineffectiveness & lack of accomplishment. It matters as it is prolong response to chronic emotional and interpersonal stressors on the job. Occupational factors: absenteeism & staff turnover/intention to leave the job. Less commitment to work/low productivity & effectiveness, decreased job satisfaction & reduced commitment to the job or organization. Adverse health outcomes -health outcomes from stress response. Depression, musculoskeletal pain, type 2 diabetes, cardiovascular disease, premature mortality. Burnout contributing: from interactions between personal, occupational and organizational factors: Job demands, time pressure, role conflict, role uncertainty, lack of social support, lack of feedback /autonomy. Forming resilience, low self-esteem, an external locus of control and an avoidant coping style are associated with elevated stress levels and burnout. Individual level-coping/reduction of target stress being able to manage stress. Eg. use of cognitive behavioural therapy, mindfulness, meditation.