PAP 2300 Lecture Notes - Unintended Consequences, Human Resource Management, Merit System

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The concept of merit in human resource management. The legislative and organisational environment within which human resources management is set. The major processes involved in human resource management. The concept and practice of career public service. Human resource management in the era of smaller government. What are the key human resource management issues facing governments. How important is training and development in a public sector faced with. What are the challenges facing the implementation of the merit system in today. What people in the bureaucracy do is to serve two masters: the politician. Bureaucracy serves politicians by providing them policy advice. Bureaucracy takes instructions from the politicians and implements them. Bureacracy provides answers to questions posed to ministers in parliament during question period: the citizenry. Bureaucrats provide services, service delivery to citizens. Service deliver may be in the form of actual delivery, directly. Example: canada post directly delivers our mail.

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