PAP 3340 Lecture Notes - Lecture 12: Alternative Dispute Resolution, Conflict Resolution, Workplace Wellness

• School: University of Ottawa
• Department: Public Administration
• Course: PAP 3340
• Professor: David Brown

Document Summary

Tuesday, november 22, 2016 issues in hrm (conflict: merit system and classification components, elements from unionized public service, leadership in the public service. Takes a wide spectrum of forms: arguments to war. Can be resolved in many ways, including: facilitated or unfacilitated mutual accommodation, third-party decision, dominance/repression, attrition or inaction. Our political system is hardwired to channel conflict. Government and opposition facing each other in the house of commons. Conflict is endemic to the public service: conflicting institutional interests and perspectives. Interpersonal and workplace tensions: as a function of interpretation and application of human resources management rules and procedures. Formal dispute resolution systems exist in several areas: usually based in statute (administrative law) and/or tb or psc policy, underlying assumption of rights, due process and transparency. Formal procedures can themselves be a source of complaint. In many cases involves quasi-judicial adjudicative bodies: can also involve appeals to the federal court, potentially the sc although roles of courts have been reduced.