CCT324H5 Lecture Notes - Lecture 1: Rigour, Electronic Body Music, Behavioural Sciences

• School: UTM
• Department: Communication, Culture and Technology
• Course: CCT324H5
• Professor: Olga Tabunshchikova

Document Summary

Organizational behavior: a field of study that looks at the impact that individuals, groups, and structure have on behavior within organizations. Its aim is to apply such knowledge toward improving organizational effectiveness. Ob is for everyone: organizational behavior (ob) is relevant anywhere, people come together and share experiences, work on goals, or meet to solve problems. Challenges and opportunities: dramatic changes in organizations, understanding ob has never been more important for managers, change has resulted in new employment options being offered or requested by employees, may depend on career timing or preferences. About 35% of current jobs in the uk are at high risk of computerization over the following 20 years, according to a study by researchers at oxford university and. According to our estimates, about 47 percent of total us employment is at risk of computerization (frey and osborne, 2013) Improving customer service: majority of employees in developed countries work in service jobs (e. g. 78% in.