MGM101H5 Lecture Notes - Statistical Process Control, Iso 14000, Facility Location Problem
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MGM101H5 Full Course Notes
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Nickels chapter 10 summary: operations management is a specialized area in management that converts or transforms resources (including human resources) into goods and services. Firms in both manufacturing and the services sectors use operations managers: functions involved in both the manufacturing and the service sectors include facility location, facility layout, and quality control. Facility location is the process of selecting a geographic location for a company"s operations. Facility layout is the physical arrangement of resources (including people) to produce goods and services effectively and efficiently. The very survival of manufacturing depends on its ability to remain competitive, and that means either making inputs less costly (reducing costs of labour and land) or increasing outputs from present inputs (increasing productivity). Labour costs and land costs are two major criteria for selecting the right sites. Six sigma quality (just 3. 4 defects per million products) detects potential problems before they occur.