MGT262H5 Lecture Notes - Lecture 10: Motivation, Job Performance, Expectancy Theory
Document Summary
Motivation extent to which persistent effort is directed toward a goal. Emotional intelligence (ei) ability to understand and manage one"s own and others" feelings and emotions. It is most strongly related to job performance in jobs that require high levels of emotional intelligence (i. e. doctors, etc. ) Emotional intelligence and cognitive ability can offset one another (i. e. if you aren"t smart, high levels of ei will still help you be successful) Intrinsic motivation - stems from the direct relationship between the worker and the task and is usually self-applied (i. e. feelings of achievement, accomplishment, challenge, and competence derived from performing one"s job, and the sheer interest in the job itself) Extrinsic motivation - stems from the work environment external to the task. It is usually applied by others (i. e. pay, fringe benefits, company policies, and various forms of supervision) Em can negate im (can get rid of your own motivation or the importance)
