SOC227H5 Lecture Notes - Lecture 8: Scientific Management, Bank Teller
Document Summary
Soc227 lecture 8 managing work in organizations. The management problem: automated production techniques are superior to humans because: Can work uninterrupted and longer than a human. Its more standardized in its movement than humans. Its cheaper to maintain than humans, given the output. Scientific management (taylorism: craftsmen still had much autonomy in us factories in the 19th century. Criti(cid:272)is(cid:373)s of taylor"s ideas a(cid:271)ou(cid:374)d i(cid:374) the literature: his mechanistic and condescending treatment of workers, his methods often demonstrated with biased examples, employers often introduced his ideas in piecemeal fashion. Reduced employee autonomy and increased health problems. Ushered in a management philosophy based on systematic observation of the worker. Paved the way form the moving assembly line aka fordism. A form of scientifically managing the coordination of work to maximize efficiency. Took to coordinate and manage a rapidly expanding administrative staff needed as industrial production grew.
