SOC227H5 Lecture Notes - Lecture 11: Organizational Commitment, Employee Engagement, Job Satisfaction

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Published on 26 Nov 2017
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SOC 227 WORK & OCCUPATIONS
#11 -- EMPLOYEE ATTITUDES
Readings:
Text: chs. 13, 14
Other: “Work in a Trumpet Factory”
JK’s MEDIA ITEM
Blog Walmart bought out DNS company lunch was better before Walmart bought DNS located in
Chile (food was improved)
Required by law in Chile to provide meals and snacks DNS
Lack of respect when Walmart didn’t provide food less food and less option global quest to reduce
costs workers walked out
Over 80% of Walmart’s 40,000 workers are unionized increased employee power can you get
changes made
Dentists have the highest suicide rate for occupations
WHERE WE ARE
Last Time
Today’s Issue
Today’s Objectives: Know…
Why employers are interested in employees’ organizational commitment
The three dimensions of organizational commitment
How employee different employee attitudes are related to each other
Three factors affecting organizational commitment
Why managers are interested in employee engagement
Factors affecting employee engagement
Two causes of occupational satisfaction
Three industries with low occupational satisfaction
Terms to Know
organizational commitment
employee engagement
turnover
job tenure
EMPLOYEE ATTITUDES
How you feel about your company overall attitudes towards a company or organization
ORGANIZATIONAL COMMITMENT
Overall attitudes about the organization one works for.
Combines separate attitudes about the company’s culture, management approach, what products its
make, how it views customers
Measures
Measured via online surveys
I talk up this organization as a good place to work
‘’I am proud to tell others that I am part of this organization
This is the best hospital that I have ever worked at
I am glad I chose to work for HSC
I feel strong loyalty to HSC
This organization inspires the very best in me in the way of job performance
Three Dimensions
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Document Summary

Chile (food was improved) costs workers walked out: over 80% of walmart"s 40,000 workers are unionized increased employee power can you get changes made, dentists have the highest suicide rate for occupations. Why employers are interested in employees" organizational commitment. How employee different employee attitudes are related to each other. Terms to know organizational commitment employee engagement turnover job tenure: how you feel about your company overall attitudes towards a company or organization. Overall attitudes about the organization one works for: combines separate attitudes about the company"s culture, management approach, what products its. I talk up this organization as a good place to work . "i am proud to tell others that i am part of this organization . This is the best hospital that i have ever worked at . I am glad i chose to work for hsc . This organization inspires the very best in me in the way of job performance .

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