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Lecture 3

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Gregory Bird

Lecture 3: Industrial Theories of Management Part 1 – Weber and Taylor  Max Weber  Dealt with relationship with bureaucracy.  Bureaucracy: power, rules related to people, ranks-how you move through ranks, efficient rational organization.  He was the first person who talked and analyzed about bureaucracy.  Argued: modern democratic societies need bureaucracy. He said there are good and bad sides of bureaucracy.  Can a modern, rational organization be democratic?  UTM is a democratic organization – there is a system of representation. “Not democratic” in terms of relationships with people at UTM.  The larger the group of people, the more inflexible bureaucracy becomes.  Formal hierarchies aren’t non-democratic.  Relationship between democracy and bureaucracy.  Theory of power: person who gets on his/her own will.  3 types of legitimate authorities: 1. Rational: Belief in legality of rules and the right of those in a position issue commands. It operates within bureaucracy. Example: TTC YouTube video on May14th – driver did not let the women get off the bus at a non-stop. “Driver” following rules and regulations…driver = bureaucratic. 2. Traditional: Rests on established beliefs of the sanctified tradition and legitimacy of existing authority. It is based on personal relationships. Example: patriarchy – male power in the family; parents; religion – follow religious texts and values. As society gets modernized, traditional authority is decreasing. 3. Charismatic: Devotion to the exceptional sanctity, heroism, or exemplary character of an individual person. The individual gives legitimacy to whatever the cause is. Example: Hitler, Obama and other leaders; social changes.  Definition of Bureaucracy  A complex organization governed by rules, policies and procedures.  Jobs are defined by strict division of labour.  Rationality, efficiency, calculability and instrumental rationality.  Bureaucracy - supposed to be rational, efficient in order to organize the workplace.  Calculability: costs, benefits are calculated – done by an accountant.  Instrumental rationality: we start to treat people as means to an end. Example: relationship between teacher and students; note-taking.; going to UTM.  Weber said everyone becomes an instrument in a bureaucracy. Example: serving people at restaurants (be nice to them for tip etc.)  People become specialists.  Strict hierarchy in decision making.  Clear career path  Impersonal organization  How does this relate to Karl Marx’s theory of Alienation?  Alienation of process of production  Alienation from product  Alienation from others
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