SOC227H5 Lecture Notes - Lecture 8: Hawthorne Effect, Employee Engagement, Organizational Commitment
9 Dec 2017
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Document Summary
How management approaches can be seen as management culture . Terms to know productivity employee motivation organizational commitment employee engagement prescriptive theories explanatory theories division of labour (durkheim) pooled interdependence sequential interdependence reciprocal interdependence. Two major concerns: things have to get done. Efficiency- is when you have high output at low costs. Productivity -output/cost. he cost of unit of output. Getting employees to work hard to increase productivity. Internal- your feeling about the company. organizational commitment employee engagement. How depends on: what are you beliefs of your employer, what you values about the company and the employees. Organization culture: beliefs- what the organization believes to be true. Weather the customers want value, quality, or flashy: values- what does the organization values. functions: shipping (get it out fast) or quality control or cutting edge products. Management culture: beliefs- what employees what and what motivates them. Management culture effects how someone manages a certain county.
