SOC227H5 Lecture : Lecture#9- short

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15 Dec 2011
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Looking at the issue of conflict and control. Focus : technology, what it is and what effect it has on workers. Issues: deskilling: making jobs de-skilled, jobs require less skills, reistance: employees resisting managers. Conflict of interest b/w employees and managers this is due to: logic of capitalism: greater profits at less costs. Competition leads to the need of management control. Management finds it necessary to control workers new technology requires lower skill levels; it leads to continuing division of labor employees get less power this leads to more inequality. Tendency to think that things are always getting better, but. Braverman countered this idea, he said in many ways things were getting worse. : focuses attention to new jobs (technology) and get a feeling. Criticism: he didn"t measure the actual level of skills in the jobs. He ignored the evidence that some jobs are getting more interesting and giving employees more control.

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