UTSC - MGT B05/B06
Case Study Preparation Guide :
Read the case thoroughly before writing your response.
1. Identify the format of your Case Analysis
The format of your case analysis will be specified in the “required” section
of the case assignment. It may be a short memo, a letter or a
comprehensive report, etc. Regardless of the format, your case write-up
should be concise, well organized, logical and persuasive.
2. Identify your role and consider who the users of the information
You must identify your role and understand how your role will affect the
decision of the users of the information. You will also need to consider who
the users are and what information will help them in making their decisions.
3. Identify any constraints and criteria related to the case and
Constraints impose limits on how you van account and report. For example,
are there any contracts or rules that impose limits? Do not list constraints
unless they are used in your analysis. Constraints that you identify should
be used in your analysis and ultimately in your recommendations.
4. Analyze the Situation
A considerable part of your case data analysis is devoted to interpreting the
information contained in the case, drawing appropriate inferences and
making logical deductions. You must ask yourself what analysis can be
performed that will assist the manager in identifying possible course of
action to resolve the problem.
In doing your analysis, you may have to make certain assumptions. Not all
assumptions are reasonable. Make sure you evaluate the reasonableness of
your assumptions. All assumptions must also be stated in your analysis.
5. Define the Issues and Prioritize them
It is important to start off with a clear understanding of the issue (s) to be
resolved. Your ultimate decision must address the issue (s) that you have
identified. If you fail to clearly identify the issue, your ultimate decision may
not make sense to the reader of your responses.
Not all issues are equally important. The key is to prioritize them. The
importance of various issues depends on the objectives of the decision
maker in the case and the consequences of the issues.
Prepared By : Douglas Kong
Page 1 of 2 UTSC - MGT B05/B06
6. Identify Alternative Courses of Action
The next part of the case solving process deals with trying to remove the
cause(s) of the problem(s) by dev