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What is a Business? Main points of todays lecture: - Definition of business - Characteristics of business - Revenues and expenses - Profit and Loss - The profit motive - Risk and retu...
4. Step back and reflectassessyour audiencesreaction to your presentation and get feedbackto see if your presentation was effective. Think about the verbal and nonverbal communication you used and decide what communication...
Types of reasoning: Inductive building an argument by utilizing individual examples, pieces of informationorcasesandthenpullingthemtogethertomakeageneralisationorcometoaconclusion. Need enough cases to support though, to b...
3.) Managing a crisis: phase three: response, phase four: recovery. Rui Martins 801010 rule. 80 dont knowwhatto do. 10 freakout and10 lead. Response principles: safety first, tell thetruth,establishtrust,demonstrateconcern...
Arousing emotions evoke by using supportive materials like provocative narratives or powerful language such as vivid metaphors. Always combine emotion appeals with rational ones, know how to use fear (more effective if als...
Resolution and evaluation: Inform and persuade ongoing cleanup, facilitate open discussions, promotion capabilities of first responders, evaluate and assess responses and communication lessons learned. Image restoration te...
PersuasiveStrategies:KnowingyourAudienceAnalyselisteners(beforethetalk,getinformationfrom them),Useapersuasionscale(SixstagesStage1Unawareoftheissue(Explaintheproblem),2Aware of the issue but opposed to your view (Refute o...
Better Listeners: Focus attention, minimize distractions, process messages accurately, think critically. Why is listening important: Checking for accuracy, Giving and getting feedback, Evaluating messages Why listening is ...
Improving delivery: detailed working outline of speech, distill this into a speaking outline with only reminders of points, practice alone, then in front of others, practice with minimal notes and in the place of delivery,...
Evaluating speeches critically: Using the skills of critical thinking and evaluation standards such as rhetorical situation which is a situation in which peoples understanding can be changed through messages. Second, speak...
Reading 1: Presentation excellence is important for the following reasons: Product presentations, team huddles, running meetings, press conferences, special events, and other forms of oral communication reveal something ab...
Use the same visual in the document and the presentation only if they are simple. Usually the ones in the documents are complex so simplify them for presentations. Lecture three Reading 1: ImpromptuSpeech:TipstosucceedDont...
As a followup to a persuasive written message (generally a report or a proposal) To deliver bad news to a large audience Planning the Presentation Simplicity, Interest, Stories, Vividness Select the Appropriate Structure...
If you are talking about a controversial issue, then you may want to save one point for the question period rather than making it during the presentation. Speakers who have visuals prepared to answer questions seem especia...
The Introduction: Opening title side and overview slide. The Body: At least one slide for each of the main points. Visually represented information: Graphs to compare information or tables, for emphasizing key facts and fi...
Administrative law directly influences the life of every American citizen. All local, state and federal agencies operate pursuant to general Administrative law principles. An understanding of all administrative law functio...
The systematic study of individual and group behavior within organizational structures is outlined in this coordinated Guide. Theories of leadership and individual behavior are related to the foundations of group behavior ...
Business law, sometimes referred to as corporate-commercial law, is a system of governance and regulations in connection with the creation, existence and dissolution of businesses. Today, Canadian businesses are governed b...
The complex aspects of Management are made clearer in this Guide. This powerful Guide provides comprehensive assistance to anyone who desires a deeper appreciation of basic Management principles. The fundamentals of organi...
Corporations are explained with clarity and precision in this informative Guide! This guide helps to remove some of the confusion that popularly exists concerning the purpose, the extent, and the legal effect of different ...
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