MGHB02H3 Lecture Notes - Lecture 5: Job Satisfaction, Cross-Functional Team, Emotional Contagion
Document Summary
What are organizations: social inventions for accomplishing common goals through group effort, example: blue jays, college sorority, fraternity. Social inventions: essential characteristic is the coordinated presence of people field of ob is about understanding people and managing them to work efficiently. Group effort field of ob concerned with how to get people to practice effective teamwork. Why study organizational behavior: organizational behavior is interesting, organizational behavior is important, organization behavior makes a difference. Goals of organizational: predicting ob, explaining ob. What are attitudes: a fairly stable evaluative tendency to respond consistently to some specific object, situation, person, category of people (people act differently given difference scenarios, product of belief and value: belief + value = attitude -> behavior. Jdi: job description index - (cid:373)easu(cid:396)es o(cid:374)e"s jo(cid:271) satisfa(cid:272)tio(cid:374) focuses on 5 facets: work, people, pay, supervision, promotions: msq: minnesota satisfaction questionnaire measures job satisfaction, questions about the job scaled from very satisfied to very dissatisfied.
