MGHB02H3 Lecture Notes - Total Quality Management, Organizational Commitment, Centrality

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olivebeaver965

13 Aug 2012

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Document Summary

Classify values into categories: intellectual, economic, aesthetic, social, political and religious. Not everyone holds the same values and most are socially reinforced by parents, teachers Members of different occupational groups adopt different values. Differences in values can cause conflicts between and within organizations when members of different occupations are required to interact with each other. A good fit" between the values of supervisors & employees = their satisfaction and commitment. 16-40% of managers who receive foreign assignments terminate them early: perform poorly/do not adjust to the culture. Many of these problems stem from a lack of appreciation of basic differences in work-related values across cultures. Work centrality: work is valued differently across cultures o. Japan and britain ranked highest/lowest with perceiving work as a central life interest. Hofstede: four basic dimensions along work-related values differed across cultures: power distance: extent to which an unequal distribution of power is accepted by society members.

Related Questions

2. An aspirational group is one which a) A person belongs to, including fraternities and social clubs b) A person wishes to be a member of or identified with c) A person wishes to maintain a distance from because of differences in values or behaviours d) A person knows he/she can never really fit into because of basic cultural differences

Which of the following statements about cultural differences in the workplace is most accurate?

A. The best way to deal with cultural differences in the workplace is to treat everyone the same way

B. Cultural differences were once a major problem, but television, telecommunications, e-mail, and the Internet have brought people closer together and greatly reduced cultural differences

C. Managers must be very aware of cultural differences and recognize that different employee may respond best to different management and motivational styles

D. Only firms that hire a lot of foreign-born workers are likely to have problems dealing with cultural differences. Workers born in the United States tend to have a common set of values and attitudes, regardless of age or social background