1. Victor Lee, the production manager with Alpha Electronics, has lunch with Lisa Alfredo, the marketing
manager. The topics of conversation range from personal family matters to issues of concern in their
respective departments at Alpha. According to Mintzberg, these managers are performing which of the
c. disturbance handler.
2. What might I mean when I say that my management style is contingent upon the tasks my employees are
a. I always use the same management style.
b. my management style affects the tasks they choose to perform.
c. the type of task determines my management style.
d. I treat all employees as equals.
e. my management style is only effective if certain tasks are performed.
3. Edward has recently been told that he is very effective at networking with potential customers. However,
his follow-up after initial contact is sloppy and his files are not up to date. In order to be more effective on
the job he needs to keep working on which of the following aspects of his personality?
a. Emotional stability.
b. Openness t