Textbook notes-Chapter 4-Values, Attitudes and Work Behaviour

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Management (MGH)
Andrew Davidson

1 CHAPTER 4 J VALUES, ATTITUDES, AND WORK BEHAVIOUR WHAT ARE VALUES? values: a broad tendency to prefer certain states of affairs over others - the preference aspect of this def means that values have to do with what we consider good and bad - values are motivation since they signal the attractive aspects of our environment that we seek and unattractive aspects that we try to avoid or change - }LL KLZZoZ2LoLZZ}L[] Z]}]L specific situations very well - classify values: intellectual, economic, aesthetic, social, political, an religious Occupational differences in values - diff occupational groups diff values - diff can cause conflict bw organizations and within organizations when members of diff occupations are required to interact with each other - good fit bw values an supervisors and employees promotes employee promotes employee satisfaction and commitment - 2}}]lL]L]]o[ZoZLZoZ}Z]Z}Z}ganization (person- organizations fit) also enhance job attitude and behaviour - values are relatively stable, and many values are acquired early in life, ppl choose occupations that correspond to their values Values across cultures 1) work centrality: work is a valued across cultures - japan top, Belgian and Americans middle, british lowest - ppl for whom work has a central life interest tended to work more hours Z}Z[ZZ9four basic dimensions along which work related values differ across culture: power distance, uncertainty, avoidance, masculinityfemininity i) power distance: the extent to which an unequal distribution of power is accepted by society members - in small power distance cultures, inequality is min superiors are accessible and power diff are downplayed - in large power distance societies, inequality is accepted as natural, superiors are inaccessible and power diff are highlighted ii) uncertainty avoidance: the extent to which ppl are uncomfortable with uncertain and ambiguous situations - strong uncertainty avoidance cultures stress rules and regulations, hard work, conformity, and security - cultures with weak uncertainty avoidance are less concerned with rules, conformity and security, and hard work is not seen as virtue (asset), risk taking is valued www.notesolution.com
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