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Chapter 10 Management.docx

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University of Toronto Scarborough
Management (MGT)
Chris Bovaird

Chapter 10 Management Motivating employees (classical theory)  Job of a manager is to encourage their employees and motivation is important  Try hard  Push themselves to work harder  Guide Motivation; why is it important?  Natural resources – if neglected, abused or wasted the cost is finite  Capital – if neglected, abused or wasted, the cost is finite  Human resources – if neglected, abused or wasted, may never recover, may try to undermine - You can waste money and natural resources but if you put your people down, or mislead them they may not recover and will undermine you - Most important and most difficult to manage - 40% of American workers work for bad bosses - 39% - supervisors failed to keep promises - 37% boss failed to give credit when due - 27% supervisor made negative comments about them to other employees - 23% boss blames others for their mistakes Classical theory of motivation  Workers are motivated only by money  Money = loyalty + effort + duty of care  More we pay them the more they will care and want to try hard  There are some jobs we won’t return to because a job is demeaning and unpleasant whether the salary is higher  We don’t have to take jobs that demean us because in this country we have labour laws and such  We don’t have to work for people we don’t like th  Maybe in the mid 19 century people did because it was directed by poverty so they’d do whatever to earn money to get food on the table  Poverty = after industrial revolution th  Applicable up until the 19 century Scientific management (Taylorism or Fordism)  “principles of scientific management” book by Frederick W. Taylor  He was interested in how we get people to work harder and more efficiently? What motivates them to perfect?  “efficiency expert”  Theory: maybe one way would be to deconstruct every job and there must be some ideal way/best way to accomplish it  Break down one complex task and train workers to do the job the best way then they’d produce stuff more efficiently  This theory was used by Henry Ford  He wanted to produce more cars  Wanted his people to work more faster, better in less time Fred taylor  Performed time and motion studies  Break jobs into simple and separate tasks  Specialisation and repetition  Remove inefficiencies and wasted time  Productivity should increase  Able to produce 40% more  Don’t need to thin
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