MGTA01H3 Lecture Notes - Scientific Management, Hawthorne Effect, Human Resources
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MGTA01H3 Full Course Notes
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Before: canada was industrial economy we made and sold things . Now: canada is knowledge economy we sell knowledge, expertise. Knowledge workers: require education apply theoretical knowledge apply analytical knowledge. Business success will require individual businesses to attract and retain the best people. Manager"s job is to pull employees into the right direction. If a manger lies to an employee, treats employee badly, employees will not take 50% raise, employees will not be motivated to work overtime; or to work get a raise in wage means to work harder over time etc. Motivation is and internal force that makes you behave in a certain way. Chapter 10- motivating employees (short answer questions on exam) know your. Some key theories experiments: the classical theory, scientific management, hawthorn. Motivation: the internal process that energies, directs and sustain our behaviour, he personal force that causes us to behave in a particular way.
