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MGTA02H3 (136)
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Chapter 3-Managing Information Systems and Communication Technology

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University of Toronto Scarborough
Management (MGT)
H Laurence

Chapter 3 Managing Information Systems and Communication Technology Information Managers - The manager responsible for the activities needed to generate, analyze, and disseminate information that a company needs to make good decisions Information Management - An internal operation that arranges the firms information resources to support business performance and outcomes Data - Raw facts and figures Information - A meaningful, useful interpretation of data Information System (IS) - An organized method of transforming data into information that can be used for decision making Electronic Business and Communications Technology Electronic Information Technologies (EIT) - IS applications based on telecommunications technologies 2 functions: - Providing coordination and communication within the firm - Speeding up transactions with other firms - 6 most widely used in todays business systems: - Fax Machines - Voice Mail - Email - Electronic Conferencing - Allows people to communicate simultaneously from different locations via telephone, video, or email group software - Groupware - system that allows two or more individuals to communicate electronically between desktop PCs Data Communication Networks - Global networks that permit users to send electronic messages quickly and economically Internet - A gigantic network of networks that serves millions of computers, offers information on business, science, and government, and provides communication flows among more than 170,000 separate networks around the world Internet Service Provider (ISP) - A commercial firm that maintains a permanent connection to the internet and sells temporary connections to subscribers World Wide Web - A system with universally ac
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