MGTA35H3 Lecture Notes - One Australia, Closed System
19 Jun 2012
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Document Summary
Culture: the beliefs, customs, and assumptions that determine perception and behaviour. Culture assumptions and expectations determine both the form and content of every business. Human system theory ( 4 kinds of systems we can get into as human beings) Open system: we negotiate things, meeting; we talk about anything ex. Closed system: lots of rules, schedules, well-organized ex. Random system: no dinner time, one eats whenever and whatever he wants ex. Synchronous system: none of us can figure out, everyone just knows what to expected, perfect family, comes naturally, everyone knows their job though no one knows each other ex. airline the challenge of culture misunderstanding. Most information is inferred from the context of the message. Primary purpose of communication is to form and develop relationships. Context is less important; most information explicitly spelled out. Primary purpose of communication is the exchange of information, facts and opinions. Values, beliefs, and cultural practices determines what we are comfortable with and expect.
