MGHB02H3 Lecture Notes - Lecture 5: Goal Setting, Job Design, Expectancy Theory
Document Summary
January 31, 2017 lecture 5: motivation: theory and practice. Choice of communication channels: face-to face meetings, emails, text/instant messaging, company newsletter, video conferencing, social networking, phone call. Media richness model helps explain choice of communication channel: channels vary in information capacity. Rich channel can: handle multiple cues simultaneously, facilitate rapid feedback, be personal. Choice depends on whether the message is routine. High performing managers tend to be media-sensitive. What is motivation: motivation: extent to which persistent effort is directed toward a goal, 3 choices of motivation: Choice of what level of effort to expend. Choice to persist in expending effort: ob motivation research addresses why people make the choices that they do, extrinsic motivation: motivated by something outside; ex. Aldefer"s erg theory: the way people dynamically move through needs, people are constantly moving around within need. If higher need is threatened, we over indulge in lower need. Mcclelland"s theory of needs: motivation comes from learned needs.
