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Lecture 1

MGHB12H3 Lecture Notes - Lecture 1: Corporate Social Responsibility, Knowledge Worker, Six Sigma


Department
Management
Course Code
MGHB12H3
Professor
John Trougakos
Lecture
1

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


- !"#!!!

-$!! %
"!"!
-Building Human Capital
o!# !"#!
&  #!!

o$%!!'! %
# ! #
!
 !(%#
-!"!#%
!
-(!$%)
oSix Sigma! !!
!!!"!'"!

oReengineering!#!!!
!"*%"
"!!
oDownsizing!
oChangeManagement% %!
!!!

-)
o+#%
o(  *''
o,#%%""!% 
#
o#!
-(
oReactive Changes&--
"" !%.!

oProactive Changes!#!!
%/!  

0 ""!(12%
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-Globalization!#
!!
-3!  %"!"

-245.!5!2455!*#
 !!!
 !
-How Globalization A!ects HRM
o6!!!.""
% "!
o! #!.
 #
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!!!"! 
# #%&!%!.
7 (!4(%!(%2
-2!&
!! !%"
!!
-Corporate Social Responsibility%'
!.!%
-8%!%!!
! !
-Sustainability%%!!9 
!!
-4%#
!!
: 4! 5%
-4!% #
!&
- #"!!#
!!"!"!!
% %
-Collaborative Software   #!
 %--2;" #"

-(! #  %'!%!
#%!!--<#"
+#!"5 
-From Touch Labour to Knowledge Workers
o4!!%!!=*
#!=*!#
!# ! #
oKnowledge Workers # &!%!
%& #!"!#"
!
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