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Lecture 7

MGHC02H3 Lecture 7: Leading Others to Think Innovatively Together: Creative LeadershipPremium

by Amy
3 pages43 viewsSummer 2018

Department
Management
Course Code
MGHC02H3
Professor
Joanna Heathcote
Lecture
7

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Problem Solving / Creativity
Leading Others to Think Innovatively Together: Creative Leadership - Basadur
Everyone differs in their creative problem solving styles
Efficiency and adaptability
o Effective organizations display 2 characteristics simultaneously:
Efficiency
Efficiency allows an organization to implement and follow well-
structured, stable routines for delivering its product in high
quantities, higher quality, and at lower cost than its competitors
Effective organizations also adapt/react to change quickly to
unexpected events
However, in this changing world, efficiency is not enough
Adaptability
Allows effective organizations to master process of changing its
routines, deliver new problems to solve, and find new things to do
Adaptability requires looking outside of the organization, anticipate
new opportunities and problems, trends, tech, methods to improve
The process approach to applied creativity
o Adaptability driven by organizational creativity - continuous process of thinking
innovatively or finding and solving problems and implementing new solutions
o Applied creativity - process pertaining to finding or solving complex problems and
having a plan as final result
o A circular process of applied creativity
This process acknowledges that as new problems are discovered and
new solutions are developed, new problems and opportunities arise
Model has continuous cycles through problem finding, problem solving,
and solution implementation
o To execute this process well, must help others execute creative thinking skills to
overcome shortcomings in each of the 3 phases
Leading people to think in new ways
o Shortcoming in problem solving
When confronted with new ideas, people are prematurely critical and shut
down the flow of productive thinking
People search for what is similar than what is unique in a new problem
and use available solutions than consider new ones
To overcome, leaders can model open-minded thinking and reinforce
training intended to improve performance in creative problem finding,
problem solving, and solution implementation
o Shortcoming in problem finding
People tend to wait for others to find problems for them to solve rather
than take the initiative to seek out or anticipate problems
People assume prematurely that ‘‘it cannot be done’’ when they know too
much about their work and fail to inquire challenge
o Transfer ownership
Leaders must transfer ownership - involving people early during problem
finding permits them to exercise full creative potential
o Shortcoming in problem defining
When confronted with problems/new situations, people evaluate before
investigating and respond without carefully thinking
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