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Textbook notes-Chapter 1-What are Organizations

Management (MGH)
Course Code
Andrew Davidson

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Organizations: social inventions for accomplishing common goals through group effort
Social inventions
- essential characteristics is the coordinated presence of ppl, not necessarily things
- OB is about understanding ppl and managing them to work effectively
goal accomplishment
- survival is a goal for all
- OB is concerned with how organizations survive and adapt to change
certain behaviours are necessary for survival and adaption:
1) be motivated to join and remain in the organization
2) carry out their basically work reliability, in terms of productively, quality, and service
3) be willing to cts learn and upgrade their knowledge and skills,
4) be flexible and innovative
- innovation and contemporary, which provide for adaption change are imp for contemporary
group effort
- final component of defin of organization is that they are based on group effort
- depend on interaction and coordination to accomplish their goals
- much of intellectual and physical work done in organizations is performed in groups
- informal grouping occurs in all organizations cuz friendship develop and individuals form
informal alliances to accomplish work
- quality of informal contact in terms of communication and morale can have strong impact on
goal achievement
- Ob is concerned with how to get ppl to practice effective team work
Æ the attitudes and behaviours of individuals and groups in organizations
- discipline of ob systematically studies these attitudes and behaviours and provides insight about
effectively managing and changing them
- also study how organizations can be structured more effectively and how events in their external
environments affect organizations
- those who study ob are interested in attitudes, how satisfied ppl are with their jobs , how
committed they feel to the goals of the organization or how supportive they are of promoting
women or minorities into management positions
- imp areas of study: cooperation, conflict, innovation, resignation, ethical lapses
1) Ob is interesting
- includes interesting examples of success and failure
2) ob is imp

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- consumers of an RUJDQL]DWLRQ¶V p/g are asp affected
- ob is concerned with explaining these diff and using the explanations to improve organizational
effectiveness and efficiency
3) ob makes a diff
- organizations cant achieve a competitive advantage through traditional source of success, tech,
regulated markets, access to financial resources, and economies of scale
- today , the main factor that diff organizations in their workforce and the most successful
organizations are those that effectively manage their employees
- ob affects effectiveness
- common sense and opinions about ob affect management practice, so practice shuld be based on
informed opinions and systematic study
- effectively predicting, explaining and managing behaviour that occurs in organizations
1) predicting ob
- imp for inside and outside of organizations
- the very regularity of behaviour in organizations permits the prediction of its future occurrence
- through systematic study, the field of ob provides a scientific foundation that helps improve
predictions of organizational events
2) explaining ob
- prediction and explanation are not synonymous
- ob is interested in determining why ppl are more or less motivated, satisfied, or prone to resign
- explanation is complicated by the fact that the underlying causes of some events or behaviour
can change over time
3) managing ob
management: the art of getting things accomplishment in organizations through others
- managers acquire, allocate, and utilize physical and human resources to accomplish goals
- if behaviour can be predicted and explained, it can often be controlled or managed
- if prediction and explanation constitute analysis, then management constitutes action
science : evidence based management
- for many yrs, experts were concerned with prescribing the correct way to manage an
organization to achieve its goals
- 2 basic phases to this prescription, which experts often all the classic view and human view
1) the classical view and bureaucracy
- most advocates for classical were experience manages or consultants who tool the time to write
down their thoughts on organization
- occur in early 1990
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