MGTA01H3 Lecture 1: 4 Activities
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MGTA01H3 Full Course Notes
Verified Note
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Document Summary
Marketing: find out what people want. (meeting customer needs) The activities involved with interacting with customers and potential customers. Operations: create the product. (providing things people want) The activities involved with transforming factors of production into the goods or services that customers want. Information management: the development of systems for collecting data that can be organised in such a way that it produces information of use to the managers of a business. Accounting: collect & measure performance. (collecting and using the info) The system for collecting, analysing and communicating financial information. Strategic management: the activities undertaken by an organisation"s senior leadership to determine the organisation"s long terms goals and objectives. Finance: finding and allocating capital. (raising and spending capital) Financial management: planning, organising, leading and controlling the use of capital. Human resource management (hrm): hiring and keeping best people. All of the activities involved with planning, organising, leading and controlling an organisation"s people.
