MGTA01H3 Lecture Notes - Lecture 12: Abraham Maslow, Theory X And Theory Y, Cognitive Dissonance
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MGTA01H3 Full Course Notes
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Managers: get you to try hard and care. Last week: talked about mother-on a sunday morning. The environment helps -> office is right temperature, put down carpet, put offices with breaks, nice views, etc. Voted 4th most influential management text of the 20th century. Mcgregor didn"t necessarily say you should manage people this way or that way, he simply pointed out the cognitive dissonance about we set up rules and regulations that give people power and authority. And they get factious and bullied about it. Before you discipline somebody, stop, think about what it is you"re supposed to be doing to get people to try harder. People: are lazy lack ambition avoid responsibility seek responsibility are selfish not very bright. Work done best in controlled environments e. g. : scientific management . People: are energetic are ambitious are selfless are intelligent. Most businesses (hierarchies and rules) set up to manage people as theory x.
