MGTA35H3 Lecture 1: Notes.4
Document Summary
If you are talking about a controversial issue, then you may want to save one point for the question period rather than making it during the presentation. Speakers who have visuals prepared to answer questions seem especially well prepared and thus enhance their credibility and professionalism. You set the rules, like who answers, time limit, ask audience to keep questions for end. Sometimes some questions are opinions so clarify what they are trying to ask. If somebody asks something already shown in presentation, answer it again. Look for a point of agreement in your answers. Rephrase/reframe questions, indicate need to disagree and then agree, respond kindly even with a compliment but not sarcastic. Meeting management (three key reasons to hold meetings: to inform, to discuss or evaluate decisions and to discuss performance) Types of meetings: informative- giving/receiving information, small to very large groups like 2 to 100.
