INI300H1 Lecture Notes - Lecture 2: Sentence Clause Structure

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Lecture 2 - writing emails, & using negative language. 1-2 lines of why i"m writing to you, so reader determines if this is for them. Business writing, use you to show how you"re benefitting the reader. All executives have their own office (plural) vs. every executive has his/her own office (singular) If must say bad news, merge into sentence with positive statement first: we have a plan that will sllow you to fill your immediate needs on a cash basis, since we cannot issue credit at this time. Can switch around based on audience, bc some ppl may read beginning. & think its okay & ignore the rest. No commas around important info, after comma is additional interesting info. 10e) (x) we were not/we were not made aware = mistake, we"ll help you when we understand = we don"t understand, say you not us: your initial letter does not include your concern.

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