Ire336 lecture 6: grievances and the labor arbitration process. Chapter 44: grievances and the labor arbitration process. Good employers solve problems before they need to be flagged. The more informal, the easier to deal. Promise that union can make that no others can is reinstatement. Arbitration resolves private disputes over contract application and serves the important public function of ensuring the peaceful resolution of labor disputes . They want parties to find ways to resolve their issues, very functional and sophisticated, good way to create workplaces. Isn"t specific complaint from one or more employee. Grieve that employer is using external workers on weekends to clean factory - no provision within collective agreement that allows them to contract out work, should be union work according to recognition clause so this would be policy grievance. If it goes to arbitration and isn"t settled, if it"s decision from arbitrator then that would end grievance with decision that is final and binding.