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Chapter 13 Notes

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University of Toronto St. George
Rotman Commerce
Michael Szlachta

Information Management 1. Information managers: the manager responsible for the activities needed to generate, analyze, and disseminate information that a company needs to make good decisions. 2. Information Management: an internal operation that arranges the firms information resources to support business performance and outcome. 3. Data: raw facts and figures 4. Information: a meaningful, useful interpretation of data. 5. Information System (IS): an organized method of transforming data into information that can be used for decision making. o IS managers gather relevant data, convert it to information, and give information to the people that need them. Analyze management control and planning problems. The choice of a business strategy requires an information system that can support that strategy. Key Users of Information Systems 6. Top Managers: need info to carry out long-range planning for the entire organization, to asses the business environment, and to improve overall company performance. 7. Middle Managers: need summaries and analyses for setting intermediate and long0- range goals for the department or projects under their supervision. 8. First Line Managers: need info to oversee the day-to-day details of their departments or projects. 9. Knowledge Workers: need special info for conducting technical projects.
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