RSM - L12-13 [Jan 12 & 19]
4 pages89 viewsWinter 2011
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RSM – Jan. 12
oFebruary 16, 2011 at 8:00 PM
oNo overlap from Midterm 1 (new content or extension of concepts)
o60 multiple choice questions
•Tutorials (3) for exam review during weeks of February 7, March 28, April 4
•Provides economic benefit
•Not easily duplicated
Traditional Sources of Competitive Advantage
•Product or process technology
•Protected markets (regulation)
•Economies of scale
•Management of work force
A Congruence Model
•A general model of a business; a framework for thinking about the business as a
•The business is a dynamic and open social system.
•For any business to be effective, its subparts must be consistently structured and
How the organization will configure its resources against demands, constraints,
opportunities presented by the environment within the context of history.
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