RSM415H1 Lecture Notes - Lecture 1: Waste Heat, Condensing Boiler

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21 Apr 2016
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Founded in 1984 by mechanical engineers, recover waste heat from industrial gases. Abundant potential customers, savings and benefits easily calculated, many investors. New president, ceo john gocek: operations and finance experience, face sales issues. Customer: building owners, institutions, industrial facilities, commercial establishments. Demographic: industrial customers (b2b) in north america using central heating systems. Capacity: starting at 1 mw (150 room hotel), lasting 30 years or more. Willingness to pay: ,000 to . 5 million cdn, many reluctant to pay (challenge) Size: large industrial customers, conservatively at least billion market: contract/promote. Territory manufacturers" representatives (reps) at trade shows, presentations, stay informed. Local plant manager contacted, direct-to-owner and through reps, meet regularly (challenge) Reps sell variety of products: custom engineered sofame sale requires twice the effort for potentially. If expresses interest, proposal drafted up chain of command, but costly (challenge) Sales cycle: 6-24+ months, too long (challenge) three times earnings (challenge: benefit/present.

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