RSM260H1 Lecture Notes - Lecture 1: Human Relations Movement, Hawthorne Effect, Human Resource Management
Document Summary
Management: art of getting things accomplished in organizations through others. Make decisions, allocate resources, direct the activities of others to attain goals. Organization: consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. Are social inventions and their essential characteristic is the coordinated presence of people, not things. Classical viewpoint tended to advocate a very high degree of specialization of labor and a very high degree of coordination. Human relations movement generally began with famous hawthorne studies of 1920s and. The researchers began to notice the effects of psychological and social processes on productivity and work adjustment. Classical advocates pointed out the critical role of control and coordination in getting organizations to achieve their goals. Human relationists pointed out the dangers of certain forms of control and coordination and addressed the need for flexibility and adaptability.
