RSM427H1 Lecture Notes - Lecture 7: Collection Manager
Document Summary
How do you test it? it? test: a new customer must be set up in dragnet by the. Sales team prior to any services being activated. Providing services and charging customers that have not been set up in the system. Sales and services are only provided to valid customers that have been set up and established in the system so sales orders can be traced back to the customer (address, billing info, etc. ) The system only accepts sales orders from customers that have already been set up prior to the sale. Service being activated for a non-paying customer: the customer delivery team captures new service orders. This activity is segregated from the customer setup. To ensure that no one person can have access to more than one of the following control environments. Customer delivery team cannot set-up new customers and that the sales team cannot activate service. Test if a sale can be processed without any customer set-up.
